Cancellation Policy

Last updated: 14/01/2026

Welcome to legostito
👉 https://legostito.shop

This Cancellation Policy explains how you can cancel your order and the conditions that apply.

1. Order Cancellation Before Shipment

You may cancel your order free of charge if it has not yet been shipped.

To request a cancellation, please contact us as soon as possible:

📧 Email: jasotaylor2077@gmail.com
đź“ž Phone: +49 1630243908

If your cancellation request is approved before shipment, you will receive a full refund to your original payment method.

2. Orders Already Shipped

If your order has already been shipped, cancellation is no longer possible. However, you can:

  • Refuse delivery, or
  • Accept the package and request a return

In both cases, you will be eligible under our Return & Refund Policy, which includes:

  • âś… 30-day return window
  • âś… Free returns
  • âś… No restocking fees

3. Refund for Cancelled Orders

  • Approved cancellations are refunded immediately after confirmation
  • Refunds are issued to the original payment method
  • Processing times may vary depending on your bank or payment provider

4. How to Request a Cancellation

To cancel your order:

  1. Contact us via email or phone
  2. Provide your order number and details
  3. Our team will confirm if your order is eligible for cancellation

5. Working Hours

Cancellation requests are processed during our business hours:

đź•’ Monday to Saturday
⏰ Until 14:00 (CET – Central European Time)

Requests sent outside these hours will be handled on the next business day.

6. Important Notes

  • We process orders quickly (within 1–2 business days)
  • Please submit cancellation requests as soon as possible
  • Once shipped, orders must follow the return process

7. Contact Information

If you have any questions regarding cancellations:

📧 Email: jasotaylor2077@gmail.com
đź“ž Phone: +49 1630243908

đź“Ť Address:
Dürergärten 7
12623 Berlin
Germany

By placing an order on 👉 https://legostito.shop, you agree to this Cancellation Policy.